Leading the Way with Our Superior Customer Service | Brown’s Collision Center

Your vehicle is important. It’s not only a means of transportation but a way of life. You and your family depend on the vehicle for everything from grocery shopping to heading out to sports practice. So should you ever find the need to undergo repairs, it’s important to not only know your vehicle is in excellent hands but to be treated with respect and courtesy. At Brown’s Collision Center, you will quickly discover their superior customer service. So no matter the kind of vehicle you own or the repair it needs, you will always receive the highest possible level of customer service from our team.

Superior Service Throughout Your Experience

Your level of quality care doesn’t just begin when you call the repair center in need of assistance. It continues through every interaction you have with Brown’s Collision Center. It doesn’t matter if you have questions about potential costs, are dropping off the vehicle, picking it back up, or need any other kind of assistance. You’re treated with the utmost respect and courtesy.

Nobody wants to deal with a damaged vehicle. Accidents are never planned and there’s never a good time for a tree branch to fall on the hood of a car. We get it and have been in the same place before which is why we understand your situation. Our customer service department will be there with you every step of the way.

Dealing With the Insurance Company

Trying to work with the insurance company to make sure it covers the necessary repairs is extremely important. However, the insurance company does not always quote the most accurate price for repairs initially. Insurance adjusters, while knowledgeable, are not trained mechanics and do not know the ins and outs of a working vehicle, what it takes to restore it and the kind of parts needed to carry out a quality job. Due to this, it is extremely important to have your vehicle inspected by our team before accepting the offer.

Our certified and trained mechanics go over your entire vehicle and generate a repair cost estimate for your vehicle. From there, our customer service department works with you and the insurance agency to make sure you receive the very best coverage your current policy provides. Our job at Brown’s Collision Center is to give you the highest quality repair and to get you back on the road. Attempting to contact the insurance company on your own is often intimidating and you may not have the exact specifics in front of you. That is exactly why our team will handle the insurance calls for you.

Your Questions Are Answered

Have a question about possible expenses, how long it will take or anything else regarding your repairs? Our team is happy to answer any question you have.

From repairing your vehicle after a spring hail storm or restoring it following an accident, your wheels will always be in good hands at Brown’s Collision Center. The care doesn’t begin and end with just your vehicle though. You’ll always receive superior customer service at the repair center. So whether you have questions about pricing, are in need of help dealing with the insurance company or just want to check on the progress of a current repair, you’ll quickly discover what sets the customer service department at Brown’s Collision Center apart from the rest of the pack. If your vehicle is in need of repair or you’re ready to book a service appointment, now is the time to pick up the phone and give our team at Brown’s Collision Center a call.

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