When you need an automotive repair, it doesn’t matter if it is replacing a bumper or a replacement under the hood. You need a service provider who is experienced, certified, and able to give you the highest quality repair possible. At Brown’s Collision Center, we strive to provide you with superior service, starting from the moment you first give us a call. We aim to stand above the rest, so you can always count on our team to get you back behind the wheel of your vehicle with the best repair possible.
It Starts with Customer Service
We want to give you the best experience possible. This begins with our customer service. Your very first interaction with our team is the moment you pick up the phone and give us a call. Our customer service representatives will take your call, answer your questions, and help you determine the best course of action.
Brown’s will never try to sell you something you don’t need. We want to make sure you’re happy and well taken care of in our hands. So, if you’re unsure of what to do, how to handle an insurance company, or whether your vehicle even needs to be repaired, give us a call. We’ll show you what makes us stand out above the competition the moment you contact us.
Complete Inspection and Working with Your Insurance Provider
If you have ever been in an accident, you likely know how this process goes. Your vehicle is damaged, so you contact your insurance provider. They send out an insurance claims expert to inspect your vehicle. This inspection takes just a few minutes, and from there, they tell you how much they are willing to pay for the damage.
The problem here though is this simple walkthrough is not always going to identify what needs to be repaired. That is why we perform a full vehicle inspection. Even if you were hit from the rear, we will inspect the front of the vehicle. Why? Because often, damage can occur on the opposite end of the car; especially with the vehicle frame.
By performing a complete inspection, we’ll have a much better idea of what needs to be repaired and how much it costs. We will go to your insurance provider and provide them with all the detailed information. Our goal is not to make the insurance company happy. It is to make sure you receive the highest quality repair and leave our shop in the safest vehicle possible.
Certified and Trained Mechanics
When you take your vehicle into a repair center, you expect the highest level of repair services possible. However, some repair centers have non-certified mechanics performing repairs on your car. This can put your vehicle at risk and may result in an inferior repair. That is why our mechanics are certified in specific areas of expertise. They know what to look for and have demonstrated this skill to receive the certification.
Since our mechanics are certified, you can rest assured knowing that not only does our team stand out above the other repair facilities, but you’ll receive experienced and professional repairs every time.
Contact Our Team Today
If you need automotive repair, it doesn’t matter if it is minor or significant. Our team at Brown’s Collision Center is here to help. Give us a call at your earliest convenience, and we’ll do everything in our power to show you why we stand above the rest.